You can browse through our collections on www.threadsofmarigold.com and add your favorite products to the cart. Once done, proceed to checkout and follow the simple steps to complete your purchase securely.

We accept all major credit/debit cards, UPI, net banking, and wallet payments.

For customized or bulk orders, you can also contact our team for alternate payment options.

Orders are typically processed within 24–48 hours and delivered within 2–5 business days depending on your location.

For remote areas, delivery may take slightly longer.

Once your order has been shipped, you’ll receive a tracking link via email or SMS. You can use it to track your order in real time until it reaches you.

Yes, international shipping is available on select products.

Delivery timelines and charges vary by country — please contact us at info@threadsofmarigold.com for details before placing your order.

We accept exchanges only for defective or damaged products, reported same day of delivery with parcel opening video

To initiate a exchange, please email info@threadsofmarigold.com with your order number and issue details.

Kindly note, items bought during a sale or promotion are not eligible for exchange.

Orders once placed cannot be canceled.

We work only with reputed courier partners to ensure reliable delivery.

In case of unexpected delays, our team will keep you informed. If your package is lost, we will investigate and arrange a replacement or refund as applicable.

Each product page includes a detailed size chart for your reference.

If you’re unsure, you can WhatsApp or email our team — we’ll be happy to help you find your perfect fit.

Yes, for selected styles we do offer minor customizations.

Please reach out to us at info@threadsofmarigold.com or via WhatsApp before placing your order.

Most of our pieces are crafted with delicate fabrics and handwork, so we recommend:

Dry clean only for embroidered or festive wear.

Gentle hand wash in cold water for cotton or everyday wear.

Store garments in a cool, dry place, away from direct sunlight.

Yes! We’d love to meet you. Visit our flagship store at our listed location on the website or follow our Instagram page (@threadsofmarigold) for updates on exhibitions and pop-ups near you.

For any queries, assistance, or feedback, you can reach us at:

📩 info@threadsofmarigold.com

Customer support is available Monday to Saturday, 10 AM – 6 PM.