You can browse through our collections on www.threadsofmarigold.com and add your favorite products to the cart. Once done, proceed to checkout and follow the simple steps to complete your purchase securely.

We accept all major credit/debit cards, UPI, net banking, and wallet payments. For customized or bulk orders, you can also contact our team for alternate payment options.

We process orders in 24–48 hours. Delivery usually takes 2–5 business days, depending on your location. Remote areas may take a little longer.

Once your order has been shipped, you’ll receive a tracking link via email or SMS. You can use it to track your order in real time until it reaches you.

Yes, international shipping is available on select products. Delivery timelines and charges vary by country — please contact us at info@threadsofmarigold.com for details before placing your order.

We accept exchanges only for defective or damaged items. Report it on the same day of delivery and share an unboxing video. Email info@threadsofmarigold.com with your order number and issue details. Sale items are not eligible.

No. Orders can't be cancelled once placed. Please review your cart and shipping details before you pay.

We work only with reputed courier partners to ensure reliable delivery. In case of unexpected delays, our team will keep you informed. If your package is lost, we will investigate and arrange a replacement or refund as applicable.

Each product page includes a detailed size chart for your reference. If you’re unsure, you can WhatsApp or email our team — we’ll be happy to help you find your perfect fit.

Yes, for selected styles. Message us on WhatsApp or email info@threadsofmarigold.com before you place your order. We’ll confirm what you can change.

Most of our pieces are crafted with delicate fabrics and handwork, so we recommend: Dry clean only for embroidered or festive wear. Gentle hand wash in cold water for cotton or everyday wear. Store garments in a cool, dry place, away from direct sunlight.

Yes! We’d love to meet you. Visit our flagship store at our listed location on the website or follow our Instagram page (@threadsofmarigold) for updates on exhibitions and pop-ups near you.

Email us at info@threadsofmarigold.com for help, questions, or feedback. We’re available Monday to Saturday, 10 AM to 6 PM.